amazing rooftop terrace with breathtaking views of the water and thoughtful staff who made our stay unforgettable

Exceptional service, clean rooms, delicious breakfast.

The rooftop bar and pool area were perfect for relaxation, and the views of the port added a nice touch. Plus, being a short walk from Mercado de Puerto was a great find! My stay was awesome overall.

Felt very special, no complaints.

stayed at sercotel for 4 nights and loved it! the staff were super friendly and really helpful with great local tips. our classic room was cozy and perfectly clean. plus, it's just a short stroll to the beach, which was a huge plus for us!

would recommend

great support but quality varied

The staff provided exceptional assistance, especially during a personal crisis when we lost an item in a taxi. Their willingness to help us recover our belongings was remarkable! ! The room offered a stunning sea view, making our stay more enjoyable.

Quality varied in some areas.

Loved the location, just a short walk to the beach! Also, the breakfast had freshly baked croissants that were amazing.

It was just a proper fit for a cursory stop in Las Palmas de Gran Canaria with value for money. The view from my Classic Twin Room was lovely, perfect for early mornings. For better comfort, check the mattress firmness before you settle in.

Can't recommend highly enough for an overnight stay

Comfortable room, convenient location, with a good breakfast selection that kept us energized for exploring the area and a friendly reception staff that made us feel welcome during our five-night stay.

Zero issues.

A must for any traveler!

I really enjoyed the staff here, especially Armando at the reception. His local tips led me to La Tapatica, where I had a Canarian meal that blew me away! Also, Daniela and Mano made my breakfast experience unforgettable with their warm hospitality.

It wasn’t the cheapest place around, but for what I got, it was still reasonable.

my family holiday at this hotel was excellent. the staff was super friendly, and the breakfast had freshly baked croissants and amazing organic juices. the location was perfect, just a short walk to the beach and various restaurants.

wi-fi was spotty during my stay.

The location was great, just a 5-minute walk to the beach and a quick 2-minute stroll to the bus stop and supermarket. The staff were friendly and helpful, making my stay enjoyable. I appreciated the coffee machine and kettle in the room, which added convenience. I had a nice view of the port from my room, with a big window letting in plenty of light. However, the swimming pool was disappointing. It's more like a hot tub than a place to swim, with no real space for laps. Plus, the bathroom setup was uncomfortable. the glass walls offered no privacy, making it awkward when someone was in there. Although it had its perks, the lack of privacy and limited pool options didn't make it a perfect stay.

great central spot for exploring parks and local culture

I had a wonderful time walking to the beautiful Parque de Santa Catalina and enjoying local eats at the Mercado del Puerto, both just a short stroll from my room. the staff were exceptionally friendly and the breakfast offered a fantastic variety to fuel my adventures.

Amazing, amazing, amazing

I absolutely loved my stay! The view from my Classic Double Room with Sea View was breathtaking, with sparkling ocean waves greeting me every morning. Plus, there’s a charming rooftop terrace with a jacuzzi where you can soak up the sun while enjoying stunning city views. The friendly staff treated us like family, making sure we felt right at home throughout our stay.

Totally recommend! 💖😊

The location was perfect for our big family, just a short walk to the beach. We appreciated the helpful service at the front desk, especially when we needed recommendations for family-friendly restaurants. The WiFi was reliable, which was a lifesaver with two babies.

My kids wished there were more activities for little ones.

We had an amazing time! The rooftop plunge pool offered stunning views, and the breakfasts were a highlight—especially those delicious pancakes. The room had everything we needed, but the layout had a few quirks.